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Privacy Policy

At PPVIP, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our online casino and sports betting platform. By accessing or using PPVIP, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1. Personal Identifiable Information (PII)

  • Registration Details: Name, date of birth, gender, address, email address, phone number, and national identification details (e.g., NID, passport).
  • Financial Information: Payment method details (e.g., bank account numbers, credit/debit card details), transaction history, and withdrawal information.
  • Verification Documents: Copies of identification documents, utility bills, or other documents required for KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance.

1.2. Non-Personal Information

  • Device Information: IP address, device type, operating system, browser type, and unique device identifiers.
  • Usage Data: Browsing history, pages viewed, time spent on the platform, game play data, betting patterns, and interactions with our services.
  • Location Data: General geographical location derived from your IP address or, with your consent, precise location data from your mobile device.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Account Management: To create and manage your account, verify your identity, process deposits and withdrawals, and provide customer support.
  • Service Delivery: To operate our casino games and sports betting services, personalize your experience, and ensure fair play.
  • Security & Fraud Prevention: To detect and prevent fraudulent activities, money laundering, and other illegal activities, and to maintain the security of our platform.
  • Marketing & Promotions: To send you promotional offers, bonuses, and updates about our services, provided you have consented to receive such communications. You can opt-out at any time.
  • Compliance: To comply with legal and regulatory obligations, including age verification, responsible gambling measures, and reporting requirements.
  • Improvement of Services: To analyze usage patterns, troubleshoot issues, and improve the functionality and user experience of our platform.

3. Data Sharing and Disclosure

We may share your information with third parties under specific circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform, such as payment processors, IT support, data analytics providers, and marketing agencies. These providers are contractually obligated to protect your data.
  • Legal & Regulatory Bodies: When required by law, court order, or governmental request, or to protect our rights, property, or safety, or that of our users.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of the transaction.
  • Affiliates: With our affiliated companies for business and operational purposes, ensuring consistent service delivery and security.

We ensure that any third parties with whom we share data adhere to strict data protection standards and comply with applicable privacy laws.

3.1. International Data Transfers

Your personal data may be transferred to, stored, and processed in countries outside of your jurisdiction, including countries where data protection laws may be different from those in your home country. We implement appropriate safeguards, such as standard contractual clauses, to ensure your data remains protected during such transfers.

4. Your Data Rights

You have certain rights regarding your personal data, subject to applicable laws:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request that we limit the processing of your data under certain conditions.
  • Right to Object to Processing: Object to the processing of your data for direct marketing or other specific purposes.
  • Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact our support team at [support@ppvip.eu.com] or use the designated forms within your account settings. We will respond to your request within the timeframe required by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content and advertisements. For detailed information about the types of cookies we use, their purposes, and how you can manage your preferences, please refer to our dedicated Cookie Policy.

6. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: Using SSL/TLS encryption for all data transmissions.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Firewalls: Employing advanced firewall technologies to protect our servers.
  • Regular Audits: Conducting regular security audits and vulnerability assessments.
  • Employee Training: Training our staff on data protection best practices.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The retention period is determined by the type of data, the purpose of processing, and legal obligations. For example, transaction data may be kept for a longer period for financial auditing purposes.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our platform and, where appropriate, by email or other direct communication. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@ppvip.eu.com

Last updated: July 17, 2025